Frequently Asked Questions
Everything you need to know about your order and the SLAM lifestyle.
How long will it take for my order to ship?
Standard domestic orders are typically processed within 3-5 business days. Once shipped, delivery usually takes 5-7 business days depending on your location. Please note that limited edition drops and pre-order items may have extended processing times as noted on the product page.
Do you offer international shipping?
Yes, we ship SLAM gear worldwide. International shipping rates and delivery timelines are calculated at checkout based on the destination country. Please be aware that customers are responsible for any applicable customs duties or import taxes.
What is your return policy?
We want you to love your gear. If you are not satisfied, you can return unworn and unwashed items within 30 days of delivery for a full refund or exchange. Please note that 'Final Sale' items and certain limited collaborations are not eligible for return.
How should I care for my SLAM apparel?
To preserve the quality of the prints and fabrics, we recommend machine washing your apparel inside out with cold water and hanging them to dry. Avoid using bleach or ironing directly on the graphic designs.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, Google Pay, and Shop Pay for accelerated checkout.
Can I track my order status?
Absolutely. As soon as your order is packaged and a shipping label is created, you will receive an automated email with a tracking number and a link to monitor your package's journey to your doorstep.